Description

Support Ticket Extractor extracts structured fields from raw customer support messages. It identifies explicitly stated customer name, customer email, issue summary, product or service, reported problem, requested action, urgency signals, missing fields, and source text. The app is designed for support workflows where unstructured customer messages need to be converted into consistent structured ticket data before review, routing, or downstream processing. It is read-only and stateless. It does not answer customers, draft replies, contact users, create tickets, submit tickets, store data, call external APIs, or make priority decisions.

Capabilities

No special capabilities listed

AI Agent Discovery

Support Ticket Extractor is indexed by Tedix as a structured utilities listing for AI assistants, search crawlers, and users comparing agent-ready apps.

  • Support Ticket Extractor is categorized as Utilities.
  • Developer: Beike Yan.
  • Connector type: AI-Powered App.
  • Current connector status: Intermittent.
  • Observed distribution channels: chatgpt.
  • Available regions: US, FR, GB, ES, KR, IN.

Use this page to understand whether Support Ticket Extractor is relevant for utilities workflows in AI assistants.

For MCP discovery, this listing helps crawlers connect Support Ticket Extractor to tool, resource, prompt, and server-health signals instead of treating it as a generic directory entry.

The canonical Tedix directory URL is https://tedix.dev/apps/support-ticket-extractor/.

Crawlable Profile

Source and availability

Tedix identifies Support Ticket Extractor from Upstream Mcp tool source; Store sources: ChatGPT app store; Distribution: Ecosystem Directory. Availability is reported for US, FR, GB, ES, KR, IN.

Auth, tools, and actions

Authentication: Open Access. No special capability flags are currently listed. Current MCP inventory reports 1 tools, 0 resources, and 0 prompts.

  • Support Ticket Extractor · Read-only action

    Use this tool when the user provides raw customer support text, a support ticket message, or customer issue text and wants structured ticket fields extracted. The tool extracts only explicitly stated information into fixed fields. Do not use it to reply to customers, resolve tickets, prioritize tickets subjectively, submit tickets, update support systems, or provide support advice.

Verification freshness

  • Catalog synced 11h ago (June 6, 2026)
  • Connector checked 3d ago (June 3, 2026)
  • MCP scanned 3d ago (June 3, 2026)
  • Website enriched 3d ago (June 3, 2026)
  • Directory updated 11h ago (June 6, 2026)

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Publisher Intelligence

Insights and recommendations for app publishers. See how your app performs and how to improve discoverability.

Server Status Support Ticket Extractor v1.0.0

1
Tools
0
Resources
0
Prompts
https://support-ticket-extractor.onrender.com/mcp

Last checked: 3d ago

Technical Details
Connection Latency 23.2s

Tools(1)

Showing 1 of 1 tools

Sorted by toolName
ToolDescriptionFlagsTestLast Tested
extract_support_ticket
Use this tool when the user provides raw customer support text, a support ticket message, or customer issue text and wants structured ticket fields extracted. The tool extracts only explicitly stated information into fixed fields. Do not use it to reply to customers, resolve tickets, prioritize tickets subjectively, submit tickets, update support systems, or provide support advice.
read-only
100%Latency 22.8s
3d ago

Discoverability Score

49

Low

49 of 100 — how easily AI agents find your app

  • Description quality
    20/20
  • Example prompts
    0/20
  • Keyword coverage
    0/15
  • Tool metadata
    16/20
  • Visual assets
    0/20
  • Endpoint health
    8/10
  • Data freshness
    15/15

How to Improve

Add at least 2 example prompts. Prompt examples strongly improve app matching and click-through intent.

Increase keyword coverage (discovery + trigger) to improve retrieval for long-tail queries.

Provide a stable HTTPS logo URL (avoid connectors://) so cards render consistently across clients.

Add at least 2 screenshots that show real workflows to increase confidence and conversion.

Read the full discoverability guide →

Technical Details

Status
ENABLED
Type
AI-Powered App
Auth
Open Access
Listed on
ChatGPT
Added
June 2, 2026
Last synced
11h ago
Last checked
3d ago
Version
1.0.0
Distribution
Ecosystem Directory

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