Pylon
by Pylon (Verified Partner)
Description
Access Pylon's customer support platform directly from ChatGPT to search, manage, and resolve customer issues. Stay on top of your support queue while connecting ChatGPT's insights to real customer conversations. You can use the Pylon app to: • Check your queue: "What Pylon issues are assigned to me that need a response?" • Research customers: "Summarize recent issues from Acme Corp and flag any escalations." • Update issues: "Mark the billing issue from Sarah as resolved and add a note that we issued a refund."
Website Preview
App Screenshots
Capabilities
Publisher Intelligence
Insights and recommendations for app publishers. See how your app performs and how to improve discoverability.
Server Status
Server is not responding. Tool discovery is paused until health checks recover.
https://mcp.usepylon.com/ Last checked: 5d ago
Technical Details
Authentication required
Tools(10)
Showing 10 of 10 tools
| Tool | Description | Flags | Test | Last Tested | |
|---|---|---|---|---|---|
create_issue | No description provided | — | Not tested | — | — |
get_account | No description provided | — | Not tested | — | — |
get_contact | No description provided | — | Not tested | — | — |
get_issue | No description provided | — | Not tested | — | — |
get_issue_messages | No description provided | — | Not tested | — | — |
get_user | No description provided | — | Not tested | — | — |
search_accounts | No description provided | — | Not tested | — | — |
search_issues | No description provided | — | Not tested | — | — |
update_account | No description provided | — | Not tested | — | — |
update_issue | No description provided | — | Not tested | — | — |
Discoverability Score
Fair
53 of 100 — how easily AI agents find your app
- Description quality20/20
- Example prompts0/20
- Keyword coverage0/15
- Tool metadata10/20
- Visual assets13/20
- Endpoint health6/10
- Data freshness15/15
How to Improve
Add at least 2 example prompts. Prompt examples strongly improve app matching and click-through intent.
Increase keyword coverage (discovery + trigger) to improve retrieval for long-tail queries.
Improve MCP tool descriptions. Clear tool descriptions increase tool selection accuracy.
Add at least 2 screenshots that show real workflows to increase confidence and conversion.
Technical Details
- Status
- ENABLED
- Type
- AI-Powered App
- Auth
- Requires Login
- Listed on
- ChatGPT Claude
- Added
- February 2, 2026
- Last synced
- 3d ago
- Last checked
- 5d ago
- Distribution
- Ecosystem Directory
